Leadership Communication: Summary of Introduction, Chapter 1 and 2
In the introduction part, the author starts with defining the concept of the” leaders” then she states “Effective leadership depends on effective communication” next she defines the concept of “communication”. She believes that communication is “the transmission of meaning from one person to other or to many people, whether verbally or nonverbally.” In addition to this she draws a leadership communication framework that consists of “layered, expanding skills from core strategy development and effective writing and speaking to the use of these skills in more complex organizational situational. In other words the framework explains the communication from simplest to the most complex one. Then the author defines “Ethos” and how you can create a positive ethos and how you can connect to your audience through ethos.
In the first chapter, the author talks about developing leadership communication strategy. She clearly states that in order to have a good communication you need to have a clear purpose and you need to clarify your purpose. Then you need a strategy according to your audience. In other words if one will make a speech for expert, the speech should be different than the speech that one make it to someone who doesn’t know anything about the subject. Therefore she says, you need to analyze you audience.
In the next chapter, she writes about creating leadership documents. She believes that no matter how successful businessperson you are or how good you are in your business, if you cannot share information or your knowledge with others or if you cannot communicate to others, it will create some problems and conflicts. Therefore the author believes that, selecting the most effective communication tool is important. Everyone needs to communicate with each other, but which one fit s you the best? Mail? Latter? Reports? Moreover, she gives the hints of having a better communication with others. One can create a team. Therefore instead of doing documentation alone, she claims that taking it to the team level will make a better communication. Within the team, there can be some arrangements about how to divide the tasks like who will do the writing or who will deal with the pieces. In addition to this, the writer makes a sample of an effective business memo explaining how to make team meetings more effective or organizing tasks more effectively. While communicating to the others through your communication tools that are email, letter or report, one has to take into consideration of the format of the communication tools. The format of the communication tool should fulfill the requirements for the receiving people.

The Nature of Negotiations (Summary of Chapter 1 and 2)
The chapter starts with some examples of Joe and Sue Carter. Carter family tries go to holiday but they cannot find a common way for all of them. Each member of the family has different desires to spend their holiday, however instead of spending the holiday separately they want to do it all together. Therefore the problems rises; is there a way for them to spend the holiday together and like it, how much sacrifices should each member of the family do or will they be able to negotiate and find a better way of solving this problem? These questions that Carter family has to answer are the questions that everyone in their lives has to answer. The book says, “People negotiate all the time” The authors state the reasons why people need to negotiate or why negotiations occur. Authors claim that negotiations occur for one of two reasons: first is “to create something new that neither party could do his or her own” or second “to resolve a party or dispute between parties. In addition to this, characteristics of a negotiation situation are explained through the example of the Carter family, and then the authors write about when you shouldn’t negotiate. Finally although negotiations seem to be a negative thing, they say that negotiating with people have positive influence on your character too such as conflicts can be stimulating and fun and conflicts promotes awareness of self and others. In the next chapter the book argues about strategizing, framing and planning. The authors discuss about what should be done before negotiations. They believe that strategizing, framing and planning plays a key role in negotiations, without any plan and strategy, negotiations objectives can be reached by chance or luck. Next the authors explain the key factors to the person who will negotiate. They say that negotiator should have a goal; it can be specific to general. Second, the negotiator should have major strategies in order to achieve his or her goal. Third, it is important for the negotiator to frame the problem, issue or the conflicts. The first 2 chapters try to explain the fundamentals of the negotiations through examples and highlighting the important issues.

negotiations

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