Thursday, September 21, 2006

Leadership Communication: Summary of Introduction, Chapter 1 and 2
In the introduction part, the author starts with defining the concept of the” leaders” then she states “Effective leadership depends on effective communication” next she defines the concept of “communication”. She believes that communication is “the transmission of meaning from one person to other or to many people, whether verbally or nonverbally.” In addition to this she draws a leadership communication framework that consists of “layered, expanding skills from core strategy development and effective writing and speaking to the use of these skills in more complex organizational situational. In other words the framework explains the communication from simplest to the most complex one. Then the author defines “Ethos” and how you can create a positive ethos and how you can connect to your audience through ethos.
In the first chapter, the author talks about developing leadership communication strategy. She clearly states that in order to have a good communication you need to have a clear purpose and you need to clarify your purpose. Then you need a strategy according to your audience. In other words if one will make a speech for expert, the speech should be different than the speech that one make it to someone who doesn’t know anything about the subject. Therefore she says, you need to analyze you audience.
In the next chapter, she writes about creating leadership documents. She believes that no matter how successful businessperson you are or how good you are in your business, if you cannot share information or your knowledge with others or if you cannot communicate to others, it will create some problems and conflicts. Therefore the author believes that, selecting the most effective communication tool is important. Everyone needs to communicate with each other, but which one fit s you the best? Mail? Latter? Reports? Moreover, she gives the hints of having a better communication with others. One can create a team. Therefore instead of doing documentation alone, she claims that taking it to the team level will make a better communication. Within the team, there can be some arrangements about how to divide the tasks like who will do the writing or who will deal with the pieces. In addition to this, the writer makes a sample of an effective business memo explaining how to make team meetings more effective or organizing tasks more effectively. While communicating to the others through your communication tools that are email, letter or report, one has to take into consideration of the format of the communication tools. The format of the communication tool should fulfill the requirements for the receiving people.

No comments: